We are known as MKT Jewels & Accessories since 2017, it's a Canadian online store. The MKT Jewels label appears on most of its current products. We’ve got men’s and women’s clothing, pure leather jackets and shoes, jewelry, pure leather handbags and accessories.
Our Key Values
We value people and aim to have a family atmosphere. Meanwhile all of our team members are unique; we work together to create a better content experience for our valuable customers
Domestic and international shipping options
We ship domestically and internationally. You can also get free shipping for over $149 or more. Canadians will have 100% free shipping with no minimum requirements. In Canada and USA, the order processing time + shipping combined will take up to 7 to 10 days, for the rest of the world is 7 to 15 days.
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can reach us at by chat section at the bottom right. Once your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return questions, you can reach us by chat section at the bottom right.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you received the wrong item so, that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items) and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14-day cooling-off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. You’ll be automatically refunded on your original payment method within 10 business days if approved. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please reach out to us immediately through the chat section at the bottom right.
Last updated: January, 2022